Terms & Conditions
Who these terms are with
Summit is operated by an individual developer in Canada, selling from Ontario. There is no corporate entity and no staff. One person builds the ring, the app and this site, and answers the email.
These terms apply to everything you buy from this website and to the emails you receive from us. Placing an order means you accept them. Nothing here removes rights you have under Canadian consumer law (see Your rights under Canadian law, which overrides anything on this page that would conflict with it).
Questions about any of it: support@summitring.shop.
Orders, prices and payment
The Summit Ring is $99 CAD, one payment, the same price in every finish. Prices are shown before tax; tax is calculated at checkout from your address.
Payment is handled entirely by Square. When you press Buy you are sent to a checkout page hosted by Square, where you enter your card, address and any discount code. Summit never receives, sees or stores your card number. Square’s own terms and privacy policy govern that step.
An order is accepted when we take payment. If something is mispriced or out of stock after you have paid, we will cancel and refund in full rather than substitute a different ring. We would rather return your money than send you something you did not choose.
Ring sizes are US 7–13, whole sizes only. The size you select on this site is the size that is picked and shipped, so please measure first (see the sizing guide on the product page).
The Sizing Kit
We offer a Summit Ring Sizing Kit for $10 CAD with free shipping across Canada. It includes sample sizing rings in standard US sizes 7 through 13 so you can test your fit across full days and overnight before choosing your ring.
Full $10 credit toward your ring: When you receive your kit and decide on your size, reply directly to your Sizing Kit confirmation email with your preferred ring size (7–13) and finish (Apex Black, Glacier Silver, Horizon Gold, or Rose Gold). We will send you a personalized private Square payment link for $89 CAD ($10 credit applied).
Non-stacking policy: The $10 Sizing Kit credit cannot be combined or stacked with promotional coupon codes or other discounts. Sizing kits are sample items and are final sale; their value is delivered as a credit toward your Summit Ring purchase.
Keep your kit (no return required): You do not need to mail the sample rings back. When trying on sample sizes, wear them overnight and aim for a comfortable, breathable fit rather than a tight fit. If in between sizes, we recommend sizing up to ensure all-day comfort.
Shipping and delivery
Shipping is free anywhere in Canada. Standard delivery within Canada typically takes 1–2 weeks from the day you order. For items indicated as next batch or made to order, delivery typically takes 3–4 weeks. You will get tracking by email once your order is on its way.
Outside Canada, shipping is calculated at checkout from your address before you pay, and delivery times vary by destination. Any import duties, customs charges or local taxes are the responsibility of the person receiving the parcel. We cannot calculate or pay these on your behalf, and a parcel refused at customs is treated as a return under the policy below.
Delivery estimates are estimates. They are our honest expectation, not a guaranteed date, and they do not include time lost to customs or a carrier’s own delays.
Return and refund policy
You have 15 days from the date of delivery to request a return. Requests made after that window has closed cannot be accepted.
What makes a return eligible
- The ring and its original packaging are intact and undamaged, including the box and any inserts.
- You have a reason for the return, such as a wrong size, a change of mind, or a fault. We are not strict about what it is, but we do ask.
- The return has been approved by us first. Rings sent back without an approved return authorisation cannot be tracked to your order and cannot be refunded.
How to start one
Email support@summitring.shop within 15 calendar days of delivery with:
- Your order number.
- The ring’s serial or MAC address, which the Summit iOS app shows under device details.
- The reason for the return.
- Photographs of the ring and its packaging as you received them.
We will reply with a return authorisation and the address to send it to. Please do not post anything before you have that.
What it costs you
None of this applies if the ring is faulty. A defective ring is a warranty claim, not a return: there is no restocking fee, we pay the postage, and the 15-day window does not apply to it. The costs below are for returns of a working ring: a change of mind, or a size that did not fit.
- Return postage is paid by you, and must be sent by a trackable service. Until the parcel arrives with us it is your responsibility, and an untracked parcel that never turns up cannot be refunded.
- Original shipping is not refunded. Within Canada this costs you nothing, because shipping was free. On an international order it is the amount you paid to have it sent.
- A 10% restocking fee applies where the packaging has been opened or where inserts are missing; a ring that cannot be sold as new has to be sold as something else.
Inspection and refund
Returns are inspected at our Ontario facility when they arrive. Once the ring passes inspection your refund is issued to the original payment method within 5–7 business days. How long it then takes to appear on your statement is up to your bank, not us.
A ring that arrives damaged, heavily worn, or missing components may be refunded in part or declined. If that happens we will tell you why and send you photographs, and you can have the ring back at your cost.
1-year limited warranty
Every Summit Ring is covered against manufacturing and hardware defects for 12 months from the date of original retail delivery. The warranty covers the original purchaser and is not transferable.
What is covered
- Failure of the internal Bluetooth module or of any sensor (heart rate, HRV or accelerometer).
- A battery that has lost more than half its capacity. Specifically: a ring that will no longer hold at least 50% of its original charge capacity, as measured by the diagnostics in the Summit app. Every lithium battery loses capacity gradually with age and charge cycles. That is the chemistry working as designed, not a defect, and it is not covered.
- A charging dock or charging pins that stop working in normal use.
What is not covered
- Cosmetic wear. Scratches, dents, scuffs and discolouration from daily use, including contact with gym equipment and weights. A ring worn every day will mark; that is the finish doing its job, not failing.
- Accidental damage and misuse. Drops, crushing, extreme temperatures, disassembly by anyone other than us, and charging with equipment that did not come with the ring.
- Water beyond the IP68 and 5 ATM rating. The ring handles washing, showering and swimming. It is not rated for deep-sea diving, high-velocity water sports, or exposure to corrosive chemicals.
- Software. The Summit iOS app, and integrations with third-party software such as Apple HealthKit, are provided as-is. The warranty covers the ring’s hardware.
- Loss and theft, and rings bought from anyone other than Summit. This warranty covers the original purchaser and is not transferable, so a ring resold to you privately is not covered.
- Reading accuracy. Sleep, heart rate, HRV and readiness figures are estimates from consumer-grade sensors. A reading you disagree with is not a hardware fault, and Summit is not a medical device (see below).
Where a claim is approved we may ask for the ring back before a replacement is sent. Return postage in that case is ours, not yours.
Making a claim
Email support@summitring.shop with your proof of purchase, a description of the problem, and a short video showing it. The video matters: most faults are far easier to identify from ten seconds of footage than from a paragraph, and it is usually what saves you posting the ring anywhere at all.
We will first try to resolve it remotely, using diagnostic logs from the app. If it is confirmed to be a covered hardware defect, Summit will at its discretion repair the ring using new or refurbished parts, or replace it, at no charge to you. Where a replacement is not available we may refund instead.
Your rights under Canadian law
This warranty is an express warranty. It is offered in addition to the rights you already have as a consumer, and it does not replace them.
Provincial consumer-protection legislation, including Ontario’s Consumer Protection Act and the Sale of Goods Act, implies conditions of merchantable quality and fitness for purpose that cannot be contracted away, and those apply to this sale whatever this page says. Where anything above conflicts with a right you have by statute, the statute wins and the conflicting clause simply does not apply to you.
Nothing in these terms limits liability for death or personal injury caused by negligence, or for fraud.
The ring, the app, and what Summit is not
Summit is not a medical device. It does not diagnose, treat, cure or prevent anything, and no reading it produces is a medical opinion. Sleep, heart rate, HRV and readiness figures are estimates from consumer-grade sensors and should never be used to make a decision about your health on their own. If something concerns you, speak to a doctor.
The Summit iOS app requires iOS 18 or later and connects to the ring over Bluetooth LE. It is licensed to you, not sold, for use with a Summit Ring. Specifications on this site are provisional and may change before shipping. We may change or discontinue app features; where a change would materially reduce what the ring does, we will say so rather than let you find out.
Everything on this site (text, photography, the Summit name and mark) belongs to Summit. Please do not reuse it commercially without asking.
Changes to these terms
These terms may be updated. The version that applies to your order is the version that was published on the day you ordered, so a later edit cannot shorten a return window or narrow a warranty you have already bought under.
If you think something here has been applied to you unfairly, email support@summitring.shop. One person reads it, and it is a faster route to a sensible outcome than any clause on this page.
